If you are looking for a reliable and convenient online store to buy health and wellness products, you may want to check out iHerb.com. iHerb is a global eCommerce platform that offers over 40,000 brand name products, from vitamins and supplements to skincare and grocery items, at the best possible value. In this article, we will introduce iHerb.com, its unique advantages, common questions, and positive reviews from customers.
What is iHerb.com?
iHerb.com is a website that was founded in 1996 by Ray Faraee, who started as a small business venture by Yahoo. According to legend, he forgot to disable the option for international orders, which led to a few sales made in countries outside of America. Rather than give refunds, he decided to follow through with each fulfillment, which inevitably led to iHerb’s success.
Today, iHerb is available in over 185+ countries and has over 11 million customers. It has eight fulfillment centers that are climate-controlled and GMP or ISO-compliant for safety and freshness. It also has a team of 3,000+ members who are dedicated to making health and wellness accessible to all.
iHerb’s mission is simple: to offer Earth’s best-curated selection of health and wellness products at the best possible value, delivered with the most convenient experience. The company believes that health and wellness should be a universal right made possible through compassion and collective action.
What are the unique advantages of shopping at iHerb.com?
There are many reasons why you should shop at iHerb.com. Here are some of the unique advantages that iHerb offers:
- World’s best value: iHerb.com offers the same reputable national brands found at many other retailers, but at lower prices. You can also save more by taking advantage of their deals, discounts, and rewards program.
- No membership or subscription fees: Unlike some other online stores, iHerb.com does not charge any hidden fees or require you to sign up for any membership or subscription plans. You can shop with confidence and enjoy the best value without any strings attached.
- Authentic reviews: iHerb.com only allows reviews from customers who have ordered the specific product from their website. This ensures honest and accurate feedback that can help you make smarter buying decisions.
- Assurance of freshness and quality: iHerb.com has an inventory turnover rate averaging 8.1 times per year, which means that their products are always fresh and potent. You can also see the expiration or best-by dates on most products, like holding the actual product in a traditional store. Moreover, iHerb.com has an iTested program that tests their house brand products for quality and safety by a third party.
- Climate-controlled and super clean warehouses: iHerb.com’s distribution centers are entirely climate-controlled, which protects the products from humidity, heat, and cold. All products are stored and shipped exclusively by iHerb.com, not by third-party sellers.
- Solid commitment to personal privacy: iHerb.com puts your privacy first. Since its founding in 1996, it has never sold or leased any customer information to third parties. Your personal information remains entirely confidential. What’s more, iHerb.com is one of the few U.S. companies to be compliant with the European Union GDPR privacy laws.
- Fast, affordable shipping and easy return: Thanks to its growing number of warehouses and shipping partners around the world, iHerb.com ships your orders fast and at competitive rates, offering free shipping to 35+ countries around the world. It also has a hassle-free return process that allows you to submit your request within 30 days of purchase, or 90 days for iHerb house brands.
What are some common questions about iHerb.com?
- If you have any questions or concerns about shopping at iHerb.com, Here are some of the most frequently asked questions about iHerb.com:
- How can I cancel my order? You can cancel your order as long as it has not been processed or shipped yet. To do so, go to your Order History page3, find your order number, and click the Cancel Order button.
- Where is my order? You can track your order status and delivery details from your Order History page3. You will also receive an email confirmation with a tracking number once your order is shipped.
- Why can’t I log in to my account? If you have trouble logging in to your account, you may need to reset your password or use a temporary code. To reset your password, click the Forgot Password link on the login page4 and enter your email address. You will receive an email with a link to create a new password. To use a temporary code, click the Log in with a temporary code link on the login page4 and enter your email address. You will receive an email with a 6-digit code that you can use to log in.
- How do I use Rewards Credits to shop at iHerb.com? If you are logged into iHerb.com, while shopping, iHerb automatically applies Rewards Credits to your order. You may have to accept the Terms of Use5 to view and use the Rewards Credits first. Any available Rewards credits will be subtracted from your subtotal.
- How do I return a product? If you are not satisfied with your purchase, you can return it within 30 days of purchase, or 90 days for iHerb house brands. To start the online return process, go to your Order History page3, find your order number, and click the Refunds/Returns button. You will fill out a Return Form to receive the Return Label Email. Note that you may need to upload pictures of the item(s) that you received.
What are some positive reviews from iHerb.com customers?
- iHerb.com has received many positive reviews from its customers, who appreciate its products, prices, service, and delivery. Here are some examples of what customers have said about iHerb.com:
- “Great site! Tons of quality products to choose from and they always have deals. I’ve never had issues with delivery, payment or anything else. All transactions and deliveries go smoothly. If you’re interested in a product that’s out of stock, you can see when it will be available and they will send you a reminder once it’s back in stock. I bought many things from there, from supplements to skin care/make up. I highly recommend it to anyone. Thanks iHerb!”
- “I strongly recommend iHerb for the following reasons: Wide variety of products. Usually have all of the supplements, and other things I need, available, and usually at the best price. Everything I’ve ever purchased has been fresh. Orders are processed and shipped very fast.”
- “I have been ordering from iHerb for years and I am always satisfied with their service. They have a huge selection of products, many of which are hard to find elsewhere. Their prices are very reasonable and they often have discounts and promotions. Their shipping is fast and reliable, and their customer service is helpful and responsive. I also like their rewards program, which gives me credits for every purchase and referral. iHerb is my go-to source for health and wellness products.”
I hope this article helps you learn more about iHerb.com and its benefits.
